Please notice, the Technical Assistance service is NOT a booking service, just a web support. The operators are NOT allowed to book tickets for any third parties (for phone bookings please call the call center service 892.234 - from outside Italy +39.041.2719035, more information on the event page).
The Technical Assistance service is available from Monday to Friday from 9am to 6pm, working days only.
Please select the the most fitting subject related to your question: if the subject won't be pertinent to the real problem, we will put off reclassifying your assistance request and giving it the correspondent priority.
| Subject | Priority | Execution time |
|---|---|---|
| Payment problems, non-working web site, technical problems blocking the user to carry out the purchase. | HIGH | Within 3 working days from the request. |
| INFORMATIONrequests, problems the user can solve by himself and available on the F.a.q. or Help pages. | LOW | Within 6 working days from the request. |
Fill in all the compulsory boxes and select the most fitting subject related to your question.